daily casino Privacy Policy

What This Policy Covers

1. Information We Collect

When you register an account on daily casino, we collect personal information that is necessary to verify your identity, process transactions, and deliver our services to you in the Philippines. This includes your full name, date of birth, residential address, email address, and mobile number. During the account verification process, we may also request a copy of a government-issued identification document and proof of address to comply with applicable know-your-customer requirements. When you make deposits or withdrawals, we collect transaction details including payment method information, amounts, and timestamps. We also collect technical data such as your device type, browser version, IP address, and session activity logs to maintain platform security and improve your experience.

2. How We Use Your Information

The personal data we collect is used primarily to operate and maintain your account, process financial transactions, and provide customer support when you need assistance. We use your contact details to send you important account notifications, security alerts, and updates about changes to our terms or policies. Where you have opted in, we may also send you information about promotions available on the Promotion page. Your data helps us detect and prevent fraudulent activity, money laundering, and other conduct that could harm the integrity of the platform or other members. We analyse aggregated, anonymised usage data to improve platform performance, identify popular features, and develop new services for Filipino players. We do not use your personal data to make fully automated decisions that produce significant legal effects without human oversight.

3. Legal Basis for Processing

daily casino processes your personal data on several legal grounds depending on the nature of the processing activity. For account registration and transaction processing, the legal basis is the performance of a contract between you and daily casino. For identity verification and anti-money-laundering checks, processing is required to comply with legal obligations applicable to licensed gaming operators in the Philippines. Where we send you marketing communications, we rely on your consent, which you may withdraw at any time by updating your account preferences. Legitimate interests form the basis for processing related to platform security, fraud prevention, and internal analytics, provided those interests are not overridden by your rights and freedoms. We retain data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally obliged to do so. If daily casino undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We do not transfer your personal data outside the Philippines except where adequate data protection safeguards are in place.

5. Cookies and Tracking

daily casino uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and placing bets. We also use analytics cookies to understand how members navigate the platform, which pages are most visited, and where technical issues may arise. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies will not affect your access to the main platform features. We do not use third-party advertising cookies or share tracking data with external advertising networks.

6. Data Security

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on our servers. Access to personal data within our organisation is restricted to staff who require it to perform their job functions, and all personnel with data access are subject to confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats. In the event of a data breach that is likely to result in a risk to your rights, we will notify you and the relevant authorities in accordance with applicable regulations as promptly as possible.

7. Your Rights

As a member based in the Philippines, you have the right to request access to the personal data we hold about you, and to receive a copy of that data in a commonly used format. You may request correction of any inaccurate or incomplete information in your account at any time through the account settings or by contacting our support team. You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we must comply with. You may also object to or request restriction of certain types of processing, including direct marketing communications, at any time. To exercise any of these rights, please contact our support team and we will respond within a reasonable timeframe in accordance with applicable data protection law.

8. Retention of Data

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable gaming regulations and financial record-keeping obligations in the Philippines. Transaction records and identity verification documents are typically retained for a minimum period specified by regulatory requirements, even after an account is closed. Data held for fraud prevention and security purposes may be retained for longer periods where there is a legitimate ongoing need. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your account before the end of a mandatory retention period, we will restrict active use of your data while retaining only what is legally required.

9. Children and Minors

daily casino does not knowingly collect personal data from individuals under the age of 21. Our platform is intended exclusively for adults who meet the minimum age requirement for online gaming participation in the Philippines. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. Parents and guardians who believe a minor may have registered on our platform are encouraged to contact our support team immediately. We take our age restriction obligations seriously as part of our broader commitment to responsible gaming, which you can read more about on the Responsible Gaming page.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. When we make material changes, we will notify registered members via email or through a prominent notice on the platform before the changes take effect. The date at the top of this page indicates when the policy was last revised. Continued use of the daily casino platform after a policy update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.